PLATFORM 2020 Privacy Policy

Last updated: JANUARY 5, 2026

Welcome to PLATFORM 2020.
Your privacy matters to us. This policy explains how we collect, use and protect your personal information when you visit our website, sign up for our newsletter or take part in our programmes.

1. Who we are

PLATFORM 2020 is an independent online educational hub for documentary photography with a focus on Africa and SWANA. Our mission is to make world-class photography education accessible, affordable and rooted in community.

Contact:
If you have any questions about this policy or how your data is handled, you can reach us at: info@photoplatform2020.com

2. The information we collect

We collect the following types of information:

Information you provide directly

  • When you sign up for our newsletter or membership

  • When you register for a course, workshop, or event

  • When you contact us through our website or by email

This may include your:

  • Name

  • Email address

  • Country or region

  • Payment details (only when making a purchase, processed securely through a trusted provider such as Squarespace, Stripe or PayPal)

Information collected automatically

When you visit our website, we may collect limited technical information such as:

  • Your IP address

  • Browser type

  • Device information

  • Pages visited and time spent on our site

We use this data to understand how visitors use the site and to improve your experience.

3. How we use your information

We use your information to:

  • Send newsletters and updates you’ve subscribed to

  • Manage workshop registrations, memberships, and payments

  • Respond to messages and support requests

  • Improve our website and communications

  • Share stories, opportunities, and events relevant to our community

We will never sell your personal data or share it with third parties for marketing purposes.

4. Lawful basis for processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:

  • Consent – when you subscribe to our newsletter or updates

  • Contract – when you enrol in a programme or membership

  • Legitimate interest – when we communicate with you about our existing relationship or improve our services

You can withdraw your consent at any time by clicking “unsubscribe” in our emails or contacting us directly.

5. How we store and protect your data

We store your data securely and limit access to authorised members of our team.
We use trusted third-party services (e.g., Squarespace, Mailchimp, Stripe, PayPal) that comply with GDPR and employ strong security measures.

We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including legal or accounting requirements.

6. Your rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights are being violated

You can contact us anytime to exercise these rights: info@photoplatform2020.com

7. Cookies

Our website uses cookies to help improve user experience and track site performance.
You can manage your cookie preferences through your browser settings.
For more information, please see our Cookie Policy.

8. Changes to this policy

We may update this policy occasionally to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised “last updated” date.

In summary

We value your trust and are committed to protecting your personal information.
PLATFORM 2020 is built on community, respect and integrity and that extends to how we handle your data.